At a time when prices are high for so many services, lowball offers might seem appealing. But when we look at what’s behind the numbers, we find that all roofing companies are definitely not the same. Your choices can range from a well-regarded professional team to a fly-by-night operation. Repairing or replacing a roof is expensive and dangerous. So you want to ensure your contractor has the experience, credentials, and professional team to do the job right.
What Should I Look for In a Roofing Contractor?
Word of mouth is often a terrific way to find a roofer. When a company has done an excellent job for a friend or neighbor, their feedback can be valuable. But it pays to do your homework even when you get a positive recommendation. Your checklist should include the following:
Is your roofer licensed, bonded, and insured? Your contractor should be happy to show you their state license. They should also provide insurance information on request, including liability and employer’s liability policies. Insurance helps contractors protect their company, clients, and staff if damage or injury occurs.
- Does your roofing company have experience? Because of safety issues and the amount of technical know-how required, roofing is a specialty where expertise is a must. Your roofing contractor’s employees are at the heart of their operations. You want to know that employees are fully trained with experienced supervisors and project managers. You can also ask your roofer whether their team consists of employees or subcontractors.
- Does your roofing company use high-quality materials? Before you sign a contract, find out which manufacturers your contractor works with, and make sure they use reputable brands.
- Does your roofer have an excellent reputation? References and reviews are a critical part of making your decision. Ask your contractor for references, and read online reviews. If you have questions about what you read, reach out to the company,
- Does your roofing company have a portfolio of past work?
- Does your contractor offer consistent customer service? Your contractor’s work doesn’t just happen on your roof. Customer service also means sales, billing, and administrative support. Communication and follow-up are essential parts of any job.
- Does your roofer back up their work with warranties on materials and labor? Your roofer should be ready to guarantee a job well done.
What Red Flags Should I Avoid When Looking For A Roofer?
Scams and low-quality operations abound in the contracting industry. If you find a roofer through word of mouth, take time to do some research. Some signs that a roofing contractor may not be on the level include:
- A contractor offers an unrealistically low bid. If it sounds too good to be true, it probably is.
- A contractor lacks references or a portfolio or hesitates when you ask for licensing and insurance information.
- A company demonstrates unreliable customer service and failure to return calls or emails.
- Your roofer demands payment in full before work begins.
DryHome: Standing Out from the Crowd for 35 Years
Founded in 1998, DryHome Roofing and Siding celebrates 35 years of serving the Northern Virginia community in 2023. DryHome is around the region for exceptional roof repair with top-notch customer service. Our founding principles of integrity and superior workmanship continue today. Over the last three decades, we’ve created a community of satisfied customers and valued employees. DryHome is listed with the Better Business Bureau, CertainTeed Corporation, Angie’s List, the National Roofing Contractors Association, EBSCO Best Pick Report, Consumer Checkbook, and Washingtonian Top Rated 200 Contractors. And even more important are the many glowing referrals and reviews we’ve received from satisfied clients. And DryHome puts our money where our mouth is, offering extended 12 to 15-year warranties on labor and materials in addition to manufacturers’ warranties. It’s just one more way we stand out from the crowd and earn clients’ trust year after year.
