The real estate and home improvement markets in the DC suburbs are hot. And a good contractor can be hard to find. As consumers, we want excellent value, but we also want to avoid sacrificing quality in our search for a bargain. When it comes to roofing, consumers often have to choose between a reliable company with a sterling reputation and a cheaper newcomer who may have immediate availability. A new roof is a big deal, and there are so many potential problems if you choose the wrong company. Here’s a checklist of questions and considerations that can help you select a roofing contractor that’s right for you.
- Reputation matters. Seek out referrals from local friends and neighbors. Their honest opinions and real-life experiences mean the world. Does your contractor provide references? It also pays to check Google and Facebook reviews as well as consumer-focused websites, like Home Advisor, Angie’s List and the Better Business Bureau for ratings and comments.
- Look for industry and manufacturer recommendations. Is your contractor a preferred partner for top manufacturers? Do insurance companies recommend your contractor for claims?
- Is your contractor licensed and insured? Reputable contractors are happy to provide you with a copy of their state license, liability insurance and workman’s compensation policy.
- Where is your contractor based? Choosing a local company often ensures accountability and timely completion. It’s also easier to get honest and up-to-date feedback.
- How long has your contractor been in business? Long-lasting businesses have usually made it by earning community support.
- What kinds of warranties does your contractor offer on different products and materials?
- Which products and suppliers does your contractor use and why? Do your research and make sure high-quality materials are a priority.
- Does your supplier offer a free inspection before the job? Does the company provide free estimates and include specific materials and brands in the calculation at your request?
- How does your contractor request payment, and how much do they require up-front? The industry standard is one-third before the job begins. If your contractor asks for more in advance, be wary and don’t hesitate to ask why.
- What are your contractor’s daily and end-of-job clean-up practices? What safety measures do they put in place while on the job?
- In the age of COVID, if social distancing and other measures are a priority for you, ask how your contractor and their employees handle COVID protocols.
- Finally, it’s normal to expect delays and waitlists in our current reality of supply-chain backups and materials shortages. However, your contractor should be able to give you a solid idea of when they can start your job and how long it will take. They should also lay the groundwork for transparency and effective communication if delays do arise.
DryHome’s Commitment to Customers and Community
DryHome Roofing and Siding has proudly served the Loudoun and Northern Virginia communities since 1988. We’ve built our reputation on our commitment to high-quality work and client satisfaction. And you don’t need to take our word for it: we are happy to share dozens of references from satisfied customers and the local real estate community. DryHome is a recommended contractor for several insurance companies and has endorsements from top manufacturers, including CertainTeed, GAF, TAMKO and Owens Corning. We invite new clients to check our ratings with your favorite home improvement feedback sites and the Better Business Bureau. Of course, DryHome is licensed, bonded and insured, and our company maintains an open book for all paperwork, including permitting. We love sharing feedback from current and past customers, and if you have any questions, just ask. Quality, transparency and excellent customer relations have been the cornerstones of our business for more than three decades.
